Introduction
The art of getting your message across effectively is a vital of being a successful supervisor, executive or manager. Whether you want to make presentations with confidence or to negotiate will ease or just hold a conversation, this course will help you to improve you communication skills. From understanding body language to writing reports and proposals - all the key aspect of business communication are clearly explained.
Objectives
On the completion of the course, participants will:
► Have a basic understanding of English language.
► Be able to speak confidently using English.
► Be able to write business related documents in English.
► Have confidence in what to say at a common business place.
Be more capable to consciously apply what they have learnt into their work.
For Whom
The course is designed for those who desire to improve their English at work and are speaking English as their second language.
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Topic Includes
Module 1
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Basic Grammar: Learn the theory and backbone of the English language, Simple and practical concepts used to enhance understanding of nouns, verbs, adjectives, adverbs. preposition, etc. |
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Sentence Construction: Learn the proper sequence to construct sentences. |
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Vocabulary: Common daily words, business terms. |
Module 2
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Business Writing Etiquette: Understand the nature and scope of information and receiver. |
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Memorandum |
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Reports |
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Minutes |
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Letters |
Module 3
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Role Playing: Participants will undergo creative role-plays to practice and build self-confidence while speaking in public places and business meetings. |
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Vocals Tips: Learn the importance of controlling the voice to achieve desired results. |
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Telephone Skills: Learn the proper etiquette of the telephone conversations. |
Body Language: Discern and interpret body gesture.
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